privacy policy

The privacy policy is made to let you know how Beyond Volunteer uses and protects the information that you provide Beyond Volunteer when you use our website.

Beyond Volunteer will ensure that your privacy is fully protected. If Beyond Volunteer asks you to provide certain information through which you can be identified whilst using our website, then you can be assured that your information will only be used in accordance with this privacy policy statement. This policy is effective from 15th February 2021.

Your information which we collect to participate in our programs are as follows:
Full Name
Passport information
Criminal Background Check
Contact information which includes telephone numbers and email address
Demographic information such as postal code, preferences and interests
Travel preferences
Insurance details
Medical information such as special needs, disabilities, medical conditions, vaccinations and dietary requirements
and other information relevant to customer surveys and/or offers

How we collect information
Your information is collected during requests for information and general communication through telephone communications, internet communications, and other electronic mediums.

What do we do with the information which you provide?
We require your information to understand your needs so as to provide you with a better service particularly for the following reasons:

Internal record keeping
We may use your information to improve and develop our products and services.
We may at regular intervals send promotional emails to make you aware of new products, newsletters, special offers or other information which we think you may find interesting using the email address which you have provided.
We may also use your information to contact you regarding your feedback about the programs in which you would have participated in and also for market research purposes. We may contact you by email or phone.
Due to the nature of our business, we may also need to disclose your information to our third-party partner organisations and suppliers to provide you with the travel services and arrangements as booked by you inside your travel product with us, these may be outside of the UK/EEA and may not have the same level of privacy laws as exist in the UK/EEA. Beyond Volunteer will take reasonable steps to ensure that your privacy rights are protected.

Security
We are strongly committed to ensuring that all your information is kept secure. In order to protect your information, we have taken all measures to safeguard and secure the information we collect online.

Controlling your personal information
You can opt to restrict the collection or use of certain personal information in the following ways:

You can choose to restrict your information by clicking the box to indicate that you do not want the information to be used by anybody for direct marketing purposes.
In case you have previously agreed upon to us use your personal information for direct marketing purposes, you may choose at any time by writing to or emailing us at contact@beyondvolunteer.com
We will not distribute your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998.

General Data Protection Regulation
You may request details of personal information which we hold about you under the GDPR by writing to contact@beyondvolunteer.com

Your rights as per GDPR:
The right to be informed
The right of access
The right of rectification
The right of erasure
The right to restrict processing
The right to data portability
The right to object
Rights in relation to automated decision making and profiling
If you believe that any information we are holding on to you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. 

Changes to this Privacy Policy
From time to time it may be necessary for Beyond Volunteer to amend or make revisions to this Privacy Policy. If we make a change to the Policy, the revised version will be posted on our website. Please refer to this Privacy Policy for the latest information about our personal information and privacy practices.